LinktCare
Connecting supports, building independence
Connecting supports, building independence
LinktCare exists to make the National Disability Insurance Scheme (NDIS) feel less like a system. Participants, families and support coordinators get a clear line to the help they need, and a team that follows through.
Thriving Alliance Pty Ltd trading as LinktCare supports NDIS participants from our office based at Level 1/44 Watton St, Werribee VIC 3030, with meetings by appointment. From our Werribee base we support people across Wyndham City Council, City of Melton, City of Brimbank, City of Hobsons Bay, and Geelong inner suburbs.
The support system can feel like a maze of plans, portals and phone tag. We keep it simple. You talk to a person who knows your situation, you get a plan in plain language, and our support workers, support coordinators and recovery coaches do what they said they would, when they said they would.
Our mission at LinktCare is to provide reliable, person-centred support that strengthens independence, builds confidence, and connects every participant to meaningful opportunities. We are committed to delivering safe, respectful, and high-quality care that empowers people to live their daily lives with dignity, choice, and control.
At LinktCare, our vision is to build a caring, connected support community where every person feels respected, empowered, and supported to live with confidence. We aim to be the link that helps participants grow, achieve their goals, and enjoy a brighter, more independent future.
Four values shape how we hire, how we plan, and how we show up for every shift.
We deal in specifics. What happens next, who is coming, and when. No jargon and no vague promises.
We care about the person in front of us, and we say the hard things kindly. Warm, not soft.
Trained, screened and prepared. When something changes, we adjust the plan and tell you what changed.
You can question anything we do. We explain our decisions, own our mistakes and put them right quickly.
As a quality disability support provider, we work within a clear framework of compliance, continuous improvement and participant safeguarding. Here is what that looks like in practice.
LinktCare delivers core supports and capacity building supports for plan-managed and self-managed participants. We do not support NDIA-managed plans.
Assistance with personal activities and daily life, including high intensity supports and overnight self-care.
House cleaning, laundry, and house or yard maintenance that keeps home running smoothly.
Community participation plus assistance with travel and transport, so plans become real outings.
Short term accommodation (STA), including respite, planned properly for everyone involved.
Support coordination and psychosocial recovery coaching, with one clear point of contact.
Skills development, life transition planning, tenancy support, and help finding and keeping a job.
Whether you are a participant, a family member or a support coordinator, you will get a plain answer and a call back within 48 hours.
